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Hybrid Racing Job Openings!

September 27, 2017 4 min read

Hybrid Racing is a performance automotive parts manufacturer and designer. We sell our parts all over the world to help our customers go fast, faster! Our team comprises a wide range of professionals with love for the automotive industry and building a lasting business. Our brand is built on a foundation of hard work and passion. We strive for excellence throughout our business, and that starts with our team and our core values.

Here is a list of our core values, collectively referred to as "THE SAUCE." These are the values we try and exemplify in everything we do, and if you share these values, you might be a good fit for the jobs listed below them.

  1. Start by Listening - A good listener is more effective in communications, tends to learn more, and builds better relationships.
  2. Dedicated to Improvement - Continuous improvement is the best hedge against future risk.
  3. Open & Honest - We value being honest and truthful to ourselves and others as it is essential for authentic connections and communication.
  4. Great Ideas Win - We believe the most exceptional business culture isn't reliant on politics or hierarchy but great ideas.
  5. Earn a Smile - Every interaction we have with our customers or each other is a chance to earn a smile.
  6. Fuel the Passion - Fueling our passion allows us to understand better our customers and products; it is also one of the perks of working here!

Now on to the Job Openings!

Job Opening #1 - Customer Service Associate 

What does a Customer Service Associate do?

Customer Service Associates are responsible for assisting our customers with inquiries while ensuring the highest customer service standards are met. Our associates will help customers resolve purchasing problems, assist with relevant technical or product services.

Duties & Responsibilities

  • Answers incoming customer calls regarding billing issues, product problems, service questions, and general client concerns
  • Responsible for maintaining a high level of professionalism with clients and establishing a positive rapport with every caller
  • Update customer information in the customer service database during and after each call
  • Work with the management team to stay updated on product knowledge and be informed of any company policy changes.

Customer Service Associate Qualifications

  • High school diploma/GED required (Associate degree in a business-related field preferred)
  • Ability to remain professional and courteous with customers at all times
  • Excellent verbal and written communication skills
  • Be knowledgeable about the product
  • Mechanical skill & experience preferred
  • Professional and personal organizational skills - Must be able to manage customers, appointments

Hybrid Racing is a great place to work. Founded by a group of motorsports enthusiasts, we have a strong team spirit that allows personal and professional growth. We provide great products to our customers worldwide and enjoy helping them solve their problems and complete their projects.

If this sounds like a good fit for you please email your resume to hireme@hybrid-racing.com along with a cover letter explaining why you would be an excellent fit for this role and some pictures of your current car OR If this sounds like a job for someone you know please share the link to this page with them. Thanks and have a great day!

Job Opening #2 - Sales Representative 

What does a Sales Representative do? 

Sales Representatives are responsible for assisting our customers with finding the right products that meet there needs. Our sales team will help customers find the right product, be accountable for finding and reaching out to possible leads, and assist with relevant technical or product services.

Duties & Responsibilities

  • Provide outstanding customer service before and after a sale.
  • Be knowledgeable about the product.
  • Help customers determine their needs, then provide proper recommendations to solve their problems.
  • Identify prospective customers, lead generation, and conversion.
  • Contact new and existing customers to discuss requirements.
  • Ask all customers for referrals.
  • Emphasize the features of products to highlight how they solve customer problems
  • Answer questions about the products
  • Collaborate with colleagues in different sectors of the business to accomplish goals
  • Maintain contact lists and follow up with customers to continue relationships

Sales Representative Skills & Qualifications

  • Customer service skills to listen to the concerns of a customer and be able to address their needs - Required
  • Professional Sales training courses or equivalent experience - Required
  • Interpersonal skills to work with a wide variety of people each day, build relationships and network
  • Confidence and strong self-assuredness to succeed in cold-calling customers and making a sale
  • Must have excellent communication skills, written and verbal - required
  • Professional and personal organizational skills - Must be able to manage customers, appointments
  • Experience in B2B & B2C sales
  • Experience in Customer Service  

Hybrid Racing is a great place to work. Founded by a group of motorsports enthusiasts, we have a strong team spirit that allows personal and professional growth. We provide great products to our customers worldwide and enjoy helping them solve their problems and complete their projects.

If this sounds like a good fit for you please email your resume to hireme@hybrid-racing.com along with a cover letter explaining why you would be an excellent fit for this role and some pictures of your current car OR If this sounds like a job for someone you know please share the link to this page with them. Thanks and have a great day!

-HR

William Davidson
William Davidson


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